Accessibility Statement

Last update: 15/06/2025

5 Stars Cleaning Co. is committed to ensuring our website is accessible to all users, regardless of ability, technology, or circumstance. We aim to provide a digital experience that is inclusive and usable by everyone, including people with visual, motor, cognitive, and auditory impairments.

Our Commitment

We strive to make our website conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognised standards for web accessibility.

We regularly review our website to improve accessibility, usability, and overall performance, and we are working toward continuous improvement.

Features That Support Accessibility

Responsive design for mobile and tablet use
High contrast between text and background
Clear, consistent navigation
Descriptive alt text for images
Keyboard-friendly navigation
Text that is readable and scalable across devices

Ongoing Improvements

While we are confident in the general accessibility of our website, we acknowledge that some areas may not yet fully meet all accessibility requirements. We are actively working to identify and address any such limitations.

If you encounter any accessibility issues, we want to hear from you.

Feedback and Contact

If you have trouble using any part of our website, or if you need information in a different format (e.g. large print, accessible PDF, audio), please get in touch with us:

📧 Email: info@5starscleaning.co
📍 Postal Address: 103 Hermit Road, London, E16 4HR

We aim to respond to all accessibility requests within 5 business days.

Enforcement

If you're not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

🔗 www.equalityadvisoryservice.com

Last Updated

This statement was last reviewed on 15/06/2025.